Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Raul Gomez

Raul Gomez

June 16, 2026

5  out of  5
rating by Raul Gomez
"I have had all my insurance policies with Ralph Dickerson for over 35 years which speaks volumes about his services. Ralph and his staff provide complete, professional and courteous support for all our needs. Donna has especially been extremely helpful with filing claims and troubleshooting. I highly recommend Ralph Dickerson State Farm for your insurance coverages."
We responded:
"Raul, thank you for the wonderful review and for your years of loyalty to my office. I am honored my team and I have been able to service your insurance needs for so many years!"
Profile photo of Tibbz

Tibbz

May 19, 2026

5  out of  5
rating by Tibbz
"Been with Donna at State Farm for a few years now and have had nothing but good things to say about her. She's always there to help me out when I need specific things done and answers all my questions."
We responded:
"Tibbz, thank you for the wonderful review. I happy to hear that Donna has always been such a plasure to work with!"
Profile photo of Elfida Esparza

Elfida Esparza

May 15, 2026

5  out of  5
rating by Elfida Esparza
"Ralph and Donna are amazing, kind and very helpful . Thank you!"
We responded:
"Thank you for the great review Elfida! "
Profile photo of Victor Morales

Victor Morales

May 14, 2026

5  out of  5
rating by Victor Morales
"Ralph Dickerson has been our State Farm agent for over 40 years. Wouldn't think about anyone else."
We responded:
"Victor, thank you for the great feedback and for your years of loyalty to my office!"
Profile photo of Patricia Macias

Patricia Macias

April 22, 2026

5  out of  5
rating by Patricia Macias
"A big thank you to Donna at our State Farm office!! She helped us so much with the change of one of our policies. We have been customers with Ralph Dickerson for over 20 years and we have always gotten personalized and excellent service. Thanks again!"
Profile photo of Valerie Edgren

Valerie Edgren

April 17, 2026

5  out of  5
rating by Valerie Edgren
"Ralph Dickerson has been our insurance agent for years and we have never regretted choosing State Farm. He has a lot of experience and wisdom to help individual clients save money. Donna Flake has gone above and beyond to help as well in recent years."
Profile photo of Mary Ann Contreras

Mary Ann Contreras

April 16, 2026

5  out of  5
rating by Mary Ann Contreras
"We have been with Mr Dickerson for about 40 years. I have always received some the most sound advice and service from him and his office staff. Completely satisfied."
Profile photo of Vanessa A Rodriguez

Vanessa A Rodriguez

April 16, 2026

1  out of  5
rating by Vanessa A Rodriguez
"Stay away from this liar careless insurance company they bankrupt me I am still waiting for pay almost 2 yr later but they never pay me my income losses they just lie since day one you won't know their fraudulent business malpractice until you really need them ... Until then will be way to late !"
Profile photo of G&R Fet

G&R Fet

April 10, 2026

5  out of  5
rating by G&R Fet
"My compliments to Ms. Donna Flake for her attn to detail and taking the time (visited with me several times) to understand my properties and provide a “good” quote to assure all is covered. Cesar"
Profile photo of Douglas Sculthorpe

Douglas Sculthorpe

April 2, 2026

5  out of  5
rating by Douglas Sculthorpe
"Donna patiently explained all elements and options to us, answered all of our questions, and helped us to get a great rate!"
Profile photo of Bill Engels

Bill Engels

March 30, 2026

5  out of  5
rating by Bill Engels
"We have been with Ralph for a number of years. Always great seeing him and learn about new policies. Very informative as always."
Profile photo of Joan Engels

Joan Engels

March 28, 2026

5  out of  5
rating by Joan Engels
"Ralph is up to date on all of our policies and advises us accordingly. We have been with Ralph for many years and has always treated us professionally."
Profile photo of Connie H

Connie H

March 27, 2026

5  out of  5
rating by Connie H
"Ralph, Donna and their staff have been our insurance agency for decades. They are so kind and helpful. I highly recommend them’"
Profile photo of Merle Lawson

Merle Lawson

March 27, 2026

5  out of  5
rating by Merle Lawson
"Great listener
Very attuned to you needs
A wonderful, compassionate Man"
Profile photo of ROBERTO U

ROBERTO U

March 27, 2026

5  out of  5
rating by ROBERTO U
"Great meeting with Ralph. He took the necessary time to review all my policies and recommend any updates and or changes. We decided on several changes which I am glad we did. Very professional as always and never a hard sell that us why I continue to trust in him after 45 yrs."
Profile photo of Norman Howell

Norman Howell

February 22, 2026

5  out of  5
rating by Norman Howell
"The time spent with Ralph was a pleasure catching up on the most recent changes with my policies."
Profile photo of Doug Robinson

Doug Robinson

January 20, 2026

5  out of  5
rating by Doug Robinson
"It's always a pleasure to work with this agency. Donna is very helpful and fun to joke with
Five stars!"
Profile photo of Ben

Ben

January 7, 2026

5  out of  5
rating by Ben
"I had a bundle for my auto and homeowners insurance with Progressive. In 2026 they raised my homeowners premium by $500 (from $2,000 to $2,500) despite me never having filed a claim. So I shopped around. State Farm offered me slightly better auto rates and much better homeowners rates ($1,100 vs. $2,500 with Progressive) for the exact same coverage. State Farm also seems to rank higher than Progressive in customer satisfaction based on the surveys available online. Switching was a no-brainer. The local State Farm agent in El Paso, Donna, was a pleasure to work with. Very responsive and professional."
Profile photo of Nancy Peters

Nancy Peters

December 23, 2025

5  out of  5
rating by Nancy Peters
"I placed a call to my Insurance Agents office Ralph Dickerson. I was able to speak with Donna about my current concern and she immediately assisted me with my question and resolved my Roadside Assistance Question immediately. Donna is always so Polite, Courteous and Professional. Thank you for the excellent customer service"
Profile photo of James Stewart

James Stewart

October 28, 2025

5  out of  5
rating by James Stewart
"Ralph Dickerson & team have cared for my insurance needs for many years. They are good at evaluating options and providing me alternatives and solutions."
Profile photo of Robert Warach

Robert Warach

October 2, 2025

5  out of  5
rating by Robert Warach
"Donna is absolutely terrific. Every time I have a question or a problem or just want to hear a cheery voice, she's the go to person. She Is a delight to work with."
Profile photo of Brian Shangreaux

Brian Shangreaux

September 30, 2025

5  out of  5
rating by Brian Shangreaux
"Donna is so friendly, knowledgeable, and easy to work with. I'm never disappointed with the service she provides. Highly recommended."
Profile photo of Blanca Galindo

Blanca Galindo

September 30, 2025

5  out of  5
rating by Blanca Galindo
"Very grateful for the peace of mind this agency provided throughout the collision repair process. They were very interested in my concerns. And desire to comfort them. State farm is definitely worth what they ask."
Profile photo of F Wall

F Wall

September 24, 2025

5  out of  5
rating by F Wall
"My family and I have had State Farm forever with a different agent, but we weren't happy with the customer service. However now with Donna things have been amazing!!! She always responds quickly to any requests and helps in any way!!"
Profile photo of Craig Hays

Craig Hays

September 22, 2025

5  out of  5
rating by Craig Hays
"We having been using State Farm for years. The Office of Ralph Dickerson makes the handling of our auto and homeowners insurance worry free. Donna is amazing and has provided us with timely answers to our questions as well as prompt changes to our policies and payment methods as requested. We highly recommend Ralph and his staff for your insurance needs.

Cheryl Till and Robert Hays"