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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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G&R Fet

April 10, 2026

5  out of  5
rating by G&R Fet
"My compliments to Ms. Donna Flake for her attn to detail and taking the time (visited with me several times) to understand my properties and provide a “good” quote to assure all is covered. Cesar"
We responded:
"G&R, thank you for your wonderful review of State Farm Agent Ralph Dickerson’s Team!"
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Douglas Sculthorpe

April 2, 2026

5  out of  5
rating by Douglas Sculthorpe
"Donna patiently explained all elements and options to us, answered all of our questions, and helped us to get a great rate!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Ralph Dickerson’s Team! We deeply appreciate your kind words here in El Paso . "
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Bill Engels

March 30, 2026

5  out of  5
rating by Bill Engels
"We have been with Ralph for a number of years. Always great seeing him and learn about new policies. Very informative as always."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in El Paso to know that you had such a wonderful experience with us here on State Farm Agent Ralph Dickerson’s Team."
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Joan Engels

March 28, 2026

5  out of  5
rating by Joan Engels
"Ralph is up to date on all of our policies and advises us accordingly. We have been with Ralph for many years and has always treated us professionally."
We responded:
"Joan, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Ralph Dickerson’s Team is just a call or email away!"
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Connie H

March 27, 2026

5  out of  5
rating by Connie H
"Ralph, Donna and their staff have been our insurance agency for decades. They are so kind and helpful. I highly recommend them’"
We responded:
"Connie, thank you for your wonderful review of State Farm Agent Ralph Dickerson’s Team!"
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Merle Lawson

March 27, 2026

5  out of  5
rating by Merle Lawson
"Great listener Very attuned to you needs A wonderful, compassionate Man"
We responded:
"Thank you for the 5-star review, Merle! Here on State Farm Agent Ralph Dickerson’s Team, we are proud to serve our community and appreciate your recognition. "
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ROBERTO U

March 27, 2026

5  out of  5
rating by ROBERTO U
"Great meeting with Ralph. He took the necessary time to review all my policies and recommend any updates and or changes. We decided on several changes which I am glad we did. Very professional as always and never a hard sell that us why I continue to trust in him after 45 yrs."
We responded:
"Thank you for taking the time to leave such a great review, ROBERTO. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Norman Howell

February 22, 2026

5  out of  5
rating by Norman Howell
"The time spent with Ralph was a pleasure catching up on the most recent changes with my policies."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ralph Dickerson’s Team. "
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Doug Robinson

January 20, 2026

5  out of  5
rating by Doug Robinson
"It's always a pleasure to work with this agency. Donna is very helpful and fun to joke with Five stars!"
We responded:
"Thank you so much for the 5-star rating, Doug! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Ben

January 7, 2026

5  out of  5
rating by Ben
"I had a bundle for my auto and homeowners insurance with Progressive. In 2026 they raised my homeowners premium by $500 (from $2,000 to $2,500) despite me never having filed a claim. So I shopped around. State Farm offered me slightly better auto rates and much better homeowners rates ($1,100 vs. $2,500 with Progressive) for the exact same coverage. State Farm also seems to rank higher than Progressive in customer satisfaction based on the surveys available online. Switching was a no-brainer. The local State Farm agent in El Paso, Donna, was a pleasure to work with. Very responsive and professional."
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Nancy Peters

December 23, 2025

5  out of  5
rating by Nancy Peters
"I placed a call to my Insurance Agents office Ralph Dickerson. I was able to speak with Donna about my current concern and she immediately assisted me with my question and resolved my Roadside Assistance Question immediately. Donna is always so Polite, Courteous and Professional. Thank you for the excellent customer service"
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James Stewart

October 28, 2025

5  out of  5
rating by James Stewart
"Ralph Dickerson & team have cared for my insurance needs for many years. They are good at evaluating options and providing me alternatives and solutions."
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Robert Warach

October 2, 2025

5  out of  5
rating by Robert Warach
"Donna is absolutely terrific. Every time I have a question or a problem or just want to hear a cheery voice, she's the go to person. She Is a delight to work with."
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Brian Shangreaux

September 30, 2025

5  out of  5
rating by Brian Shangreaux
"Donna is so friendly, knowledgeable, and easy to work with. I'm never disappointed with the service she provides. Highly recommended."
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Blanca Galindo

September 30, 2025

5  out of  5
rating by Blanca Galindo
"Very grateful for the peace of mind this agency provided throughout the collision repair process. They were very interested in my concerns. And desire to comfort them. State farm is definitely worth what they ask."
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F Wall

September 24, 2025

5  out of  5
rating by F Wall
"My family and I have had State Farm forever with a different agent, but we weren't happy with the customer service. However now with Donna things have been amazing!!! She always responds quickly to any requests and helps in any way!!"
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Craig Hays

September 22, 2025

5  out of  5
rating by Craig Hays
"We having been using State Farm for years. The Office of Ralph Dickerson makes the handling of our auto and homeowners insurance worry free. Donna is amazing and has provided us with timely answers to our questions as well as prompt changes to our policies and payment methods as requested. We highly recommend Ralph and his staff for your insurance needs. Cheryl Till and Robert Hays"
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John Aufiero

July 25, 2025

5  out of  5
rating by John Aufiero
"Donna was excellent!"
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Chuck Fensch

August 5, 2024

5  out of  5
rating by Chuck Fensch
"Our family has been a 30+ year customer of Ralph Dickerson’s State Farm office. The customer service is always top-notch. Ralph and Donna F have been wonderful in helping me with home, life, and auto insurance!"
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Connie Pressler

April 22, 2024

5  out of  5
rating by Connie Pressler
"Excellent, efficient response from Donna to make the necessary changes to my policy for my home. 1"
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Armando Escobar

April 11, 2024

5  out of  5
rating by Armando Escobar
"I want to thank Ralph Dickerson' office but especially Verónica for a first-class service, my respects and all my gratitude for the support so professional and so fast to help me solve my problem that I was very happy with the service and above all highly recommended"
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Daniel Almeida

December 9, 2023

5  out of  5
rating by Daniel Almeida
"Friendly atmosphere and understanding with my insurance plan."
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M G

October 8, 2023

5  out of  5
rating by M G
"Great customer service Everyone goes above and beyond to help you with all your needs. Truly personalized attention."
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Evelyn Posey

June 25, 2023

5  out of  5
rating by Evelyn Posey
"We’ve been with Ralph Dickerson for many years and know him to be an excellent agent and a superb person. He’s easy to talk to and listens well to any questions or concerns. State Farm has also provided excellent service and has taken very good care of us.when we have filed auto or homeowners insurance claims. We would definitely recommend Ralph and State Farm."
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David Ross

June 25, 2023

5  out of  5
rating by David Ross
"Ralph has given me outstanding service over the years. I am very happy with him."